CoSupport AI

What if your AI customer support could guarantee 60% resolution or your money back?

RecommendedCoSupport AI offers a robust, patented AI solution for customer support automation, promising high resolution rates and accuracy for businesses willing to invest in a tailored system.

CoSupport AI is an AI customer support automation platform that autonomously resolves customer support tickets. Unlike rule-based chatbots, it uses a USPTO-patented generative architecture (US11823031B1) designed to prevent hallucinations and ensure deterministic answers, training on a company’s historical support data.

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Key Features:
  • Patented Message Generation Architecture for accuracy and low hallucination.
  • Custom AI Models tailored to specific business needs, behavior, and tone of voice.
  • Seamless integration with popular Help Desks and CRMs (Zendesk, Freshdesk, Intercom, ZohoDesk).
  • Support for 40+ languages for multilingual customer service.
  • Flexible pricing models: Resolution-Based, Server-Based, and Response-Based.
Pros
  • Businesses seeking to automate customer support with high accuracy and low hallucination rates.
  • Companies using Zendesk, Freshdesk, Intercom, or ZohoDesk looking for seamless AI integration.
  • Organizations aiming to significantly reduce ticket processing time and increase resolution rates.
Cons
  • Requires a one-time setup fee, which varies based on AI solutions and integration needs.
  • Performance guarantee (60% AI resolution) is tied to a 30-day pilot.
  • Accuracy of responses largely depends on the quality of the data used to train the AI.
Pricing
paid
Starting at:$99/mo
Plans
  • Resolution-Based: from $0.19/resolution (unlimited AI responses)
  • Server-Based: from $99/mo (fixed monthly fee for unlimited AI responses)
  • Response-Based: from $0.04/response
Trial:30-day pilot
Refund:Performance guarantee: Hit 60% AI resolution or get a full refund.
Categories:
Customer SupportAutomation & IntegrationBusiness & Enterprise
Tags:
customer serviceAI automationhelpdesk integrationticket resolutiongenerative AIpatented technology
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Quick Decision
Try if: You are an established business with significant customer support volume, using popular helpdesk systems, and prioritize high accuracy and hallucination prevention in AI automation.
Skip if: You are a startup or small business with limited budget for custom AI solutions and setup fees, or you prefer a simple, off-the-shelf chatbot without extensive customization.
Not for: Individuals or very small businesses with minimal customer support needs.; Companies unwilling to provide historical support data for AI training.; Those looking for a free, out-of-the-box chatbot solution without custom setup.
Trust Signals

  • Founded

    2022

  • Users

    300+ brands

  • Team Size

    unknown
Notable Customers
MasterCardShelterluviubendaNordic KnotsSupportYourApp
Tech Details
Platforms
web
Integrations
ZendeskFreshdeskZohoDeskIntercomAny system accessible via API

  • AI Model

    Custom AI Models, Patented Message Generation Architecture
Open Source
No
Support
Channels
demo request form
Company

  • Name

    CoSupport AI

  • Location

    California, United States

CoSupport AI is an AI customer support automation platform that resolves customer support tickets autonomously by training on a company’s historical support data. It uses a USPTO-patented generative architecture designed to prevent hallucinations and ensure deterministic answers.

FAQ

What is CoSupport AI pricing?

Our pricing model consists of a one-time setup fee (dependent on AI solutions and integration needs) and a monthly subscription starting at $99/month. We offer Resolution-Based, Server-Based, and Response-Based pricing models.

Does CoSupport AI offer a free trial?

Yes, we offer a no-cost 30-day pilot with a performance guarantee. If we don't hit 60% AI resolution, you get a full refund. You can request trial access via the Demo Request Form.

What makes CoSupport AI different from other AI solutions?

CoSupport AI stands out due to its patented Message Generation Architecture for accuracy, custom AI models for each client, comprehensive AI features across all plans, faster response times (3x faster than ChatGPT), seamless and custom integration capabilities, enterprise-level data security, and personalized onboarding.

What results can I expect from using CoSupport AI?

Clients can expect up to a 90% resolution rate (average 70-80%), up to 99% response accuracy, up to an 80% decrease in ticket processing time, and up to a 70% increase in resolved ticket volume.

What are the entry requirements to use CoSupport AI?

There are no specific entry requirements other than providing data for AI model setup, which can range from an FAQ document and website links to thousands of support tickets.

Use Cases
  • Businesses seeking to automate customer support with high accuracy and low hallucination rates.
  • Companies using Zendesk, Freshdesk, Intercom, or ZohoDesk looking for seamless AI integration.
  • Organizations aiming to significantly reduce ticket processing time and increase resolution rates.
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