CoSupport AI

What if your AI customer support could guarantee 60% resolution or your money back?

Automated product research from public website content. No hands-on app test is recorded for this profile. Pricing source and check date are shown below where available.

Research fitSource-based assessment: CoSupport AI offers a robust, patented AI solution for customer support automation, promising high resolution rates and accuracy for businesses willing to invest in a tailored system.

CoSupport AI is an AI customer support automation platform that autonomously resolves customer support tickets. Unlike rule-based chatbots, it uses a USPTO-patented generative architecture (US11823031B1) designed to prevent hallucinations and ensure deterministic answers, training on a company’s historical support data.

Visit CoSupport AI

Visit CoSupport AI

Key Features:

Patented Message Generation Architecture for accuracy and low hallucination.
Custom AI Models tailored to specific business needs, behavior, and tone of voice.
Seamless integration with popular Help Desks and CRMs (Zendesk, Freshdesk, Intercom, ZohoDesk).
Support for 40+ languages for multilingual customer service.
Flexible pricing models: Resolution-Based, Server-Based, and Response-Based.

Pros

Businesses seeking to automate customer support with high accuracy and low hallucination rates.
Companies using Zendesk, Freshdesk, Intercom, or ZohoDesk looking for seamless AI integration.
Organizations aiming to significantly reduce ticket processing time and increase resolution rates.

Cons

Requires a one-time setup fee, which varies based on AI solutions and integration needs.
Performance guarantee (60% AI resolution) is tied to a 30-day pilot.
Accuracy of responses largely depends on the quality of the data used to train the AI.

Pricing

paid

Starting at:$99/mo

Plans

Resolution-Based: from $0.19/resolution (unlimited AI responses)
Server-Based: from $99/mo (fixed monthly fee for unlimited AI responses)
Response-Based: from $0.04/response

Trial:30-day pilot

Refund:Performance guarantee: Hit 60% AI resolution or get a full refund.

Categories:

Customer Support Automation & Integration Business & Enterprise

Tags:

customer service AI automation helpdesk integration ticket resolution generative AI patented technology

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Quick Decision

Try if: You are an established business with significant customer support volume, using popular helpdesk systems, and prioritize high accuracy and hallucination prevention in AI automation.

Skip if: You are a startup or small business with limited budget for custom AI solutions and setup fees, or you prefer a simple, off-the-shelf chatbot without extensive customization.

Not for: Individuals or very small businesses with minimal customer support needs.; Companies unwilling to provide historical support data for AI training.; Those looking for a free, out-of-the-box chatbot solution without custom setup.

Trust Signals

Founded
2022
Users
300+ brands
Team Size
unknown

Notable Customers

MasterCardShelterluviubendaNordic KnotsSupportYourApp

Tech Details

Platforms

web

Integrations

ZendeskFreshdeskZohoDeskIntercomAny system accessible via API

AI Model
Custom AI Models, Patented Message Generation Architecture

Open Source

Support

Channels

demo request form

Company

Name
CoSupport AI
Location
California, United States

CoSupport AI is an AI customer support automation platform that resolves customer support tickets autonomously by training on a company’s historical support data. It uses a USPTO-patented generative architecture designed to prevent hallucinations and ensure deterministic answers.

FAQ

What is CoSupport AI pricing?

Our pricing model consists of a one-time setup fee (dependent on AI solutions and integration needs) and a monthly subscription starting at $99/month. We offer Resolution-Based, Server-Based, and Response-Based pricing models.

Does CoSupport AI offer a free trial?

Yes, we offer a no-cost 30-day pilot with a performance guarantee. If we don't hit 60% AI resolution, you get a full refund. You can request trial access via the Demo Request Form.

What makes CoSupport AI different from other AI solutions?

CoSupport AI stands out due to its patented Message Generation Architecture for accuracy, custom AI models for each client, comprehensive AI features across all plans, faster response times (3x faster than ChatGPT), seamless and custom integration capabilities, enterprise-level data security, and personalized onboarding.

What results can I expect from using CoSupport AI?

Clients can expect up to a 90% resolution rate (average 70-80%), up to 99% response accuracy, up to an 80% decrease in ticket processing time, and up to a 70% increase in resolved ticket volume.

What are the entry requirements to use CoSupport AI?

There are no specific entry requirements other than providing data for AI model setup, which can range from an FAQ document and website links to thousands of support tickets.

Use Cases

Businesses seeking to automate customer support with high accuracy and low hallucination rates.
Companies using Zendesk, Freshdesk, Intercom, or ZohoDesk looking for seamless AI integration.
Organizations aiming to significantly reduce ticket processing time and increase resolution rates.