CX Assist

Imagine starting your day with an inbox already organized and replies drafted in your voice.

Automated product research from public website content. No hands-on app test is recorded for this profile. Pricing source and check date are shown below where available.

Research fitSource-based assessment: CXassist is a powerful AI email assistant designed to streamline inbox management and automate replies, saving time for individuals and teams while maintaining brand consistency.

CXassist is an AI-powered platform that automates email replies, organizes your inbox, and drafts responses in your unique tone. It integrates with popular tools like Gmail and Outlook, helping teams save hours weekly on email management.

Visit CX Assist

Visit CX Assist

Key Features:

Automated Email Replies (draft or auto-send)
Smart Inbox organization (labels, filters, spam blocking)
Magic Rewrite (formal, friendly, shorter, persona-based)
Integrations (Slack, HubSpot, Stripe, Shopify, Webhooks)
AI Training (on your style, FAQs, documents)

Pros

Sales Teams needing instant prospect replies
Customer Support teams resolving tickets faster
Freelancers & Solopreneurs drowning in email

Cons

Auto-send feature is only available on Pro plans and above.
Accuracy of AI-generated replies depends on training data provided.
Free trial has a limit of 150 emails processed.

Pricing

freemiumFree tier

Starting at:$9.99/mo

Free tier:14-day full product preview, 150 emails processed (trial lifetime), general persona only, draft mode only, 1 inbox connection

Plans

Free Trial: 14 days, 150 emails
Starter: $9.99/mo for 500 emails/month, 1 custom persona, draft mode
Pro: $24.99/mo for 3,000 emails/month, unlimited personas, auto-send, integrations
Scale: From $299/mo for 25,000 emails/month, 5 seats, workspace, all integrations

Trial:14-day free trial, no credit card needed

Categories:

Productivity & Workflow Chatbots & Assistants Customer Support

Tags:

email automation AI assistant inbox management customer service sales automation freelancer tools

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Quick Decision

Try if: You should try if you spend significant time on email replies, need to maintain a consistent brand voice, and want to automate inbox organization and response drafting.

Skip if: Skip if you have very low email volume, prefer to manually craft every email, or are uncomfortable with AI drafting any part of your communications.

Not for: Users who prefer manual email management; Individuals with very low email volume

Trust Signals

Founded
2023
Team Size
small

Compliance

GDPR compliantSSL encryptionGoogle API Services User Data Policy

Tech Details

Platforms

web

Integrations

GmailOutlookSlackHubSpotStripeShopifyInstantlyWebhooks

Open Source

Support

Channels

Response Time
48 hours

Company

Name
CXassist

CXassist helps founders, operators, and support teams answer customer email faster without losing control of tone, policy, or escalation. The product is built for Gmail and Outlook workflows where teams need AI drafts, inbox triage, training data, and practical rules for when a human should take over.

FAQ

Can I cancel my subscription at any time?

Yes, you can cancel your subscription at any time from your Billing settings. You'll retain full access until the end of your current billing cycle, and you won't be charged again.

Will the AI send replies without my approval?

By default, CXassist operates in Draft mode, preparing replies for your review before sending. On Pro plans, you can enable Auto-send for specific labels or personas, giving you full control over automatic sending.

How accurate are the AI-generated replies?

CXassist uses state-of-the-art AI models combined with your custom training data to generate replies that match your voice and tone. Providing more context (FAQs, past emails) improves accuracy. It's recommended to start in Draft mode for review.

Use Cases

Sales Teams needing instant prospect replies
Customer Support teams resolving tickets faster
Freelancers & Solopreneurs drowning in email