Fireflies.ai

What if your meetings could take their own notes, leaving you free to engage fully?

Automated product research from public website content. No hands-on app test is recorded for this profile. Pricing source and check date are shown below where available.

Research fitSource-based assessment: Fireflies.ai is a powerful and highly secure AI meeting assistant, particularly well-suited for enterprises and healthcare organizations due to its strong compliance and data privacy commitments.

Fireflies.ai transforms conversations into actions by providing an AI meeting assistant that transcribes, summarizes, searches, and analyzes clinical and business conversations. It offers robust security features including HIPAA compliance, SOC 2 Type II, and GDPR, with a zero-day retention policy and private storage options.

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Key Features:
  • AI-powered transcription and summarization of meetings
  • HIPAA, SOC 2 Type II, and GDPR compliance
  • Zero-day data retention policy and private storage options
  • AskFred: GPT-4 powered AI assistant for insights and follow-ups
  • Integrations with major video conferencing platforms and CRMs
Pros
  • Healthcare organizations needing secure clinical conversation analysis
  • Businesses requiring robust security and compliance for meeting data
  • Teams looking to automate meeting notes, summaries, and action items
Cons
  • HIPAA compliance is available on request and for Enterprise plans only
  • Free tier has limited AI summaries and storage
  • Data processing for EU residents occurs in the US, even with EU storage
Pricing
freemiumFree tier
Starting at:$10/seat/month (billed annually)
Free tier:Unlimited transcription, limited AI summaries, 400 mins of storage/team, 20 AI credits
Plans
  • Free: $0 (Unlimited transcription, limited AI summaries, 400 mins storage/team, 20 AI credits)
  • Pro: $10/seat/month (billed annually) (Unlimited transcription & AI summaries, 8,000 mins storage/seat, 20 AI credits, video recording, downloads, Email Assistant, AI Skills)
  • Business: $19/seat/month (billed annually) (Unlimited transcription & AI summaries, unlimited storage, 30 AI credits, Multi-language Mode, Conversation intelligence, Team analytics)
  • Enterprise: $39/seat/month (billed annually) (Unlimited transcription & AI summaries, unlimited storage, 50 AI credits, HIPAA compliance, Private storage, SSO + SCIM, Audit Logs)
Categories:
Productivity & WorkflowAudio & SpeechHealthcare & Medical
Tags:
meeting assistanttranscriptionsummarizationAI notesHIPAASOC2GDPRconversation intelligenceenterprise security
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Quick Decision
Try if: You need a highly secure and compliant AI meeting assistant, especially if you're in healthcare or deal with sensitive information. Its robust features for transcription, summarization, and integration make it ideal for automating meeting workflows.
Skip if: You have minimal security concerns and prefer a simpler, less feature-rich transcription tool, or if you are uncomfortable with any third-party AI integration for meeting analysis.
Not for: Individuals who prefer manual note-taking over AI automation; Users unwilling to integrate third-party services for meeting transcription
Trust Signals

  • Users

    500,000+ COMPANIES

  • Team Size

    medium
Compliance
SOC 2 Type IIGDPRHIPAA
Tech Details
Platforms
webdesktopiosandroidchrome extension
Integrations
ZoomGoogle MeetMicrosoft TeamsSlackWebexCRMEHR systems (via Zapier/API)

  • AI Model

    GPT-4
Open Source
No
Support
Channels
emailhelp centercommunity
Company

  • Name

    Fireflies.ai Corp

  • Location

    Miami, FL

Fireflies.ai is on a mission to transform conversations into actions. Our voice assistant and transcription tools are designed to automate your team’s workflow.

FAQ

Is Fireflies.ai HIPAA compliant?

Yes, Fireflies.ai is HIPAA compliant, ensuring the protection of patient health information in the United States. They offer Private Storage for HIPAA compliance and have Business Associate Agreements (BAAs) with vendors like OpenAI and ASR providers, guaranteeing a zero-day retention policy and no data training.

Does Fireflies.ai use my data for AI training?

No, Fireflies.ai explicitly states that they do not use customer data for AI model training. They have a zero-day retention policy with all vendors, prohibiting them from storing or using data for training purposes.

What are the storage options for Fireflies.ai?

By default, data is stored in their US-based cloud infrastructure (Google Cloud Platform and AWS VPC). They also offer 'Fireflies Managed Storage' with data stored in your preferred geographic location (processed in the US) and 'Bring Your Own Storage (BYOS)' where you can use your own AWS or GCP storage bucket.

Can I delete my data from Fireflies.ai?

Yes, you can delete data from your user dashboard or by contacting their support team. Once deleted, the meeting data is impossible to recover.

Does Fireflies.ai create or store voiceprints?

No, Fireflies.ai does not create, store, or process voiceprints or biometric identifiers. They use a vendor for transcription and speaker diarization that returns generic speaker labels and has a zero-day data retention policy.

Use Cases
  • Healthcare organizations needing secure clinical conversation analysis
  • Businesses requiring robust security and compliance for meeting data
  • Teams looking to automate meeting notes, summaries, and action items
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